Great Stickers, Overall Great Jobs! - Customer Service Agent Sticker Mule Employee Review

4.0
13 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Great benefits, great PTO, friendly team of co-workers, fun company get-togethers, and overall a culture that was amazing to work in!

Cons

Not a lot of room to make suggestions for improvement, and definitely not room for kindly asking the crew to remove an untimely company tweet that was offensive to our general customer population....because that one might get you and 5 of your co-workers fired.

Explore other reviews about Sticker Mule

5.0
11 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Remote work in a low stress, work from home enviornment. Email only customer service, and no phones which is amazing. The pay is above average for most remote customer service jobs, and the support managers are very nice

Cons

Can't really think of any cons, tbh.

1
2.0
30 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The only positive thing about working here is being able to collaborate with a lot of talented people. Everything else about the company is terrible. If you're considering applying for a position here, I urge you to think twice.

Cons

I wouldn't recommend working for Sticker Mule unless you want to tear your hair of frustration. The biggest problem with the company is the lack of structure. Management has. no idea how to lead employees, schedules are disorganized, roles are poorly defined, expectations are vague, communication is terrible ect. Leadership also lacks accountability and blames every single problem on employees instead of focusing on finding solutions and improving the company that will help you to grow and advance your career, do not go with Sticker Mule; they will just drag you down.

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