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      Step Up reviews

      Not a good place to work - Anonymous employee Step Up Employee Review

      1.0
      3 Aug 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      They provide a good service to clients. The staff really care about serving vulnerable clients. The santa monica location is a nice location to work from.

      Cons

      Terrible upper management. The COO has fired four program managers in the last year and a half. Line staff and supervisors describe her as mean and scary. She ignores you, then will come in and slams you, unless you are a favorite of hers. They fired a manager who had never been written up, with no warning, no severence, and ended the benefits the same day. Yet they bend over backwards to keep a line staff who had multiple complaints from clients because of a threat of being sued.

      Explore other reviews about Step Up

      5.0
      14 Apr 2025
      Marketing
      Recommend
      CEO approval
      Business outlook

      Pros

      Step Up is truly a special place to work. The mission to support individuals experiencing mental health conditions and homelessness is not only powerful but is embedded in every aspect of the organization’s work. The team is compassionate, collaborative, and made up of dedicated professionals who really care about making a difference. Leadership is supportive and open to feedback, and there are real opportunities to grow and contribute in meaningful ways. It's inspiring to work alongside people who are so committed to creating positive change in the community.

      Cons

      Nonprofit work can come with its challenges—limited resources and heavy workloads at times—but the passion of the team and the impact of the work make it worthwhile.

      3.0
      11 May 2026
      Service coordinator ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible schedule, field based, supportive team

      Cons

      High caseload, high acuity clients

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