Does Step Up pay their employees well?

According to anonymously submitted Glassdoor reviews, Step Up employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Step Up. This rating has been stable over the past 12 months.

How satisfied are employees working at Step Up?

59% of Step Up employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Step Up 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Step Up?

Service Coordinator (15) , Service Coordinator II (10) , Case Manager (3) , Service Coordinator I (2) , Therapist (2)

What are the pros of working at Step Up according to real employee reviews?

"Good place to gain experience, pay was decent for my experience at the time." ((in 6 reviews)); "Supportive staff that help each other." ((in 5 reviews)); "Nice team, flexible schedule, bonuses" ((in 4 reviews)); "The team is compassionate, collaborative, and made up of dedicated professionals who really care about making a difference." ((in 4 reviews)); "The benefits and experience is great." ((in 4 reviews))

What are the cons of working at Step Up according to real employee reviews?

"Upper management are more interested in money than their workers and clients." ((in 6 reviews)); "No training, lack of policies and procedures, very severe clients and no guidance to manage, you work where your clients live so you become a first responder to everything" ((in 4 reviews))

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Step Up

Step Up Reviews

Compare reviews

3.5

59% would recommend to a friend

(78 total reviews)

Tod Lipka

73% approve of CEO

53% positive business outlook

Ratings by category

4.3

Diversity and inclusion

3.9

Work/Life balance

3.7

Compensation and benefits

3.6

Culture and values

3.6

Career opportunities

3.5

Senior management

Step Up has an employee rating of 3.5 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Step Up employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

78 reviews

3.0

11 May 2026

Supportive team with flexibility, but high caseloads

Service coordinator ii

Recommend

CEO approval

Business outlook

Pros

Flexible schedule, field based, supportive team

Cons

High caseload, high acuity clients

5.0

20 Apr 2026

The best workplace

Student leader

Recommend

CEO approval

Business outlook

Pros

Couldn't ask to work somewhere better

Cons

I've left- super sad times

4.0

20 Nov 2025

Do your work.and.they won't bother you

Service coordinator

Recommend

CEO approval

Business outlook

Pros

Helping the clients transition from homelessness to housed.

Cons

Typical social service-mental health red tape.

Viewing 1 - 3 of 78 Reviews

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Jobs at Step Up

Certified Peer Specialist

Housing Case Manager, HSP, DBHDD

RHI Permanent Supportive Housing Case Manager

Permanent Supportive Housing Case Manager

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Reviews by job title

Supportive team with flexibility, but high caseloads

The best workplace

Do your work.and.they won't bother you

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