Upper management/no structure - Front Desk Receptionist Sollis Health Employee Review

1.0
12 Jan 2022
Recommend
CEO approval
Business outlook

Pros

You get a nice laptop and phone when you work from home but that’s about it.

Cons

Overworked, no structure. And in reading other reviews it’s actually true about the lunch breaks. Sad that the higher-ups who all work from home have zero clue what happens in clinic. There’s been several times at the UES and the popup at 58th st specifically where it’s so busy you cannot eat or take a 30 minute break so it’s sad that their reply to another review was basically saying it was a lie. How about you actually investigate the situation before calling your staff liars? Even the first few days you train the front desk coordinators seem scared or on edge about eating. I’ve seen people sneak their food at the front desk during their shift cause there’s literally no time to stop and enjoy it. They’re more concerned with appeasing their founder Dr. Kruger and the rude members.

Explore other reviews about Sollis Health

5.0
19 Jul 2025
Recommend
CEO approval
Business outlook

Pros

I worked with the company for 2.5+ years and overall had a great experience filled with growth opportunities.

Cons

It’s a start up (and while I was there pre series B) so it’s not for everyone but it is much more structured and offers more resources than others I’ve worked for

2.0
23 May 2026
Recommend
CEO approval
Business outlook

Pros

The workload is a joke compared to any ED that you will ever work in. The crew is small and intimate (which is a pro but leads to a con well.)

Cons

No background checks done to weed out the criminals that are pending lawsuits for insurance fraud. The drama is EXTREMELY for being such a small, intimate facility. It soured the experience which would have been great otherwise. One or two of the providers have the WORST bedside manner I’ve ever experienced. They are also condescending and rude for no reason at all.. they don’t even know how to preform real actual emergency medicine and get flustered when there is more than 1 patient in the building. It’s a joke

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