An auto-dialer could do the sales role.... - Inside Sales Representative SolarWinds Employee Review

1.0
17 Apr 2015
Recommend
CEO approval
Business outlook

Pros

Money can be decent Nice new building Free lunch twice a week

Cons

Mindless sales role, where any type of independent thoughts or strategies outside of the company 'sales model' is not only discouraged but actively punished by drone-like middle management. Absolutely NO ROOM for any type of growth or career development. Just pick up the phone, dial and smile... but you can't smile, when all you do all day is jam 50% discounts down customers throats and push them to purchase sooner than later. After reading this last sentence you're probably smart enough to realize that jamming a 50% discount down their throat to make them purchase would quickly lose its effect after multiple attempts... and it does... the only thing the useless 'discount for timeframe' model does do well is devalue the product and also turn the customer off ever buying again... and if they do buy, the buy it whenever they want and demand the discount you have offered them for 15 weeks in a row inline with whatever BS story that can be made up to make 'this' discount sound credible. Management in large are a bunch of entitled 'pre IPOrs' who think they are wayyyyyyyyyyy better than they actually are.... a general feel of 'my way is always right, I cannot ever be wrong, none of you will ever sell as well as I did when I was a rep' from management is ever present and constantly vocalized in meetings. Micromanagement is ridiculous.... Done 150% this quarter? If you haven't made 50 calls on the day that isn't going to matter... you'll be micromanaged over anything the very binary management can come up with to maintain a sense of superiority that they in truth do not actually have - and know it deep down. Employee quality - there are some smart people here. But over the last year or two, the quality of hires has dropped dramatically... No degree? Felony? FELONIES? Worked as a server before this job and don't know what a computer is? No worries... come on in... no skill required here... just drink the kool aid, dial and tolerate the management abuse. Employee abuse - bad month? Expect to get abused... but not just by your immediate manager - by the directors, the VPs and even the CEO as he strides around the floor yelling, yes YELLING "Sell more!! Sell something!!!" to anyone within earshot... in short, it really blows. No loyalty or sense of job security...

Explore other reviews about SolarWinds

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Stimulating work, great people, nice office space with good amenities, good work life balance and flexibility on in-office time, competitive compensation

Cons

siloed org which is very standard for this industry

4.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing office space in Charlotte with a strong emphasis on work-life balance. There are plenty of social events and networking opportunities that help employees stay engaged and build relationships across different business units. The recent IT reorganization has created a unique opportunity to participate in system and process design initiatives. While this level of change and transformation may not appeal to everyone, it offers valuable experience for those who enjoy shaping new processes and driving organizational improvements. I am optimistic about the direction of the organization and confident in the vision and leadership of the new IT management team.

Cons

Career advancement opportunities can sometimes feel limited within a satellite office environment, and promotion paths are not always clearly defined. Employees seeking long-term growth may benefit from having proactive career development conversations with leadership. The recent IT reorganization has introduced a period of transition, resulting in some uncertainty and lower morale across parts of the organization. The department is currently in a rebuilding phase, and new employees should expect to contribute to the implementation of new processes, systems, and ways of working. Compensation appears to be somewhat below market rates for certain roles, which may be a consideration for candidates prioritizing salary growth.

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