Generally good - Rental Agent Snozone Employee Review

4.0
24 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Nice colleagues Certain variety , rental and on slope Free skiing

Cons

Sometimes it can be manic and you are on your own. Other times can be boring

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Snozone Response
2mo
Thank you for taking the time to share your experience. We’re really pleased to hear that you enjoyed working with your colleagues and appreciated the variety the role offers, as well as the opportunity for skiing. We recognise that the nature of the role can mean some periods are very busy while others are quieter. We understand that working alone during peak times can feel challenging, and we’re continuously looking at how we can better support our team during busier periods while ensuring time is used productively when it’s quieter. Your feedback is valuable in helping us strike the right balance, so thank you again for sharing your thoughts.

Explore other reviews about Snozone

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Really great team from top to bottom. I felt welcome and valued from day 1 and still do every time I turn up. No zero hours contracts, everyone is a team member and looked after properly. Autonomy - coaches are free to run lessons and not over controlled. Management are great with customer complaints and usually can turn anything a guest is concerned about into a positive without having to run and ask permission from someone else.

Cons

Can be really busy in high season (weekends) but there's usually support, float coaches, management etc. on the slope to coordinate things. Rope tow destroys gloves.

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Snozone Response
1w
Thank you for your feedback, we are really pleased to read that you felt supported and valued by the Management team, this is exactly the environment we strive to create for all of our team. Thank you also for your constructive feedback regarding the gloves, we provide these as part of your uniform and therefore take your comments on board.
5.0
24 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- Strong leadership from management that is approachable, fair, and supportive, consistently recognizes hard work. They lead by example, maintain high standards, and create a positive and motivating environment for the team. - Friendly and collaborative team culture across departments - Fast-paced environment that keeps the role engaging - Opportunities to take ownership of programs and events - Exposure to operations, customer service, and program management - Good experience for developing coordination and leadership skills.

Cons

- Can be very busy during peak seasons, leading to a high workload, but it’s a challenge that keeps the role engaging and rewarding.

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Snozone Response
3mo
Thank you for taking the time to share such detailed and thoughtful feedback. We’re really pleased to hear that you feel supported by the leadership team and that their approachability and recognition of hard work have made a positive impact. Creating a motivating environment with high standards is something we genuinely strive for, so it’s great to see that reflected in your experience. It’s also fantastic to hear that you value the collaborative culture across departments and the opportunities to take ownership of programs and events. Providing exposure to different areas of the operation, while helping team members build confidence and leadership skills — is a key part of what we aim to offer. We appreciate your honesty about the busy peak seasons as well. While they can be demanding, it’s encouraging to know that you find the fast-paced environment engaging and rewarding. Thank you again for your contribution and for being such an important part of the team.
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