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      Simpro

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      Simpro reviews

      Shockingly poor - Anonymous employee Simpro Employee Review

      1.0
      2 Nov 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Apparently one office gets free lunch daily?

      Cons

      Abysmal experience. The internal politics at play were shocking, and anyone who didn’t want to play was bullied out of the organization. Not a good look when you have 4 bosses in less than 10 months, and one of them just disappeared overnight. HR and upper management happy to disrespect you and talk poorly about you when you leave, but give you fake plaudits and tell you how “great” you are doing while you are still there. No room for diversity of thought or collaboration at all. If you don’t subscribe to what management believe, you can’t get ahead and they will actively find ways to make you miserable and push you out so you can’t challenge their comfy little utopia. Not to mention that the product is cobbled together with chewing gum and high hopes. Constant outages with no reasons, features promised but never delivered, and no support when trying to troubleshoot implementations or existing installs. Heaven forbid you want training on the system… and make sure your happy to sign on for one job and have the scope of that job change dramatically as soon as you’re through your probation period (which they still do even though it was deemed unjust in most other parts of the world). If you are looking for a job in IT/Software, there are so many more places to look - avoid Simpro like the plague.

      avatar
      Simpro Response
      2y
      Thank you for taking the time to write about your experience at Simpro. In the past year, our company has seen many changes, including many leadership changes, enhanced product developments and a renewed commitment to our customer. When any type of change occurs, it is common for employees to experience anxiety and it can feel unsettling at times. However, one thing that has never changed at Simpro is our management's open door policy and their encouragement of our employees to be a catalyst for change. We're sorry that you did not take advantage of either during your 3-4 years with us. Had you done so, your experience with Simpro may have improved. Our organization values open communication, diversity of thought and sharing of ideas and we encourage ALL of our employees to bring forth any issues they encounter to their manager, to the P&C team and/or to upper management. We can't change things we don't know about it and your feedback could have been instrumental in helping us, and you, make positive changes while you were part of our team. Thanks again for your feedback and we wish you the best in whatever you choose to do next.

      Explore other reviews about Simpro

      1.0
      14 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Non upon my voluntary departure.

      Cons

      The new CEO? A MAGA Miami man installed by K1 like a hood ornament on a car with no engine. EDM blaring through the office. Twenty minutes late to his own all-hands. Executives who can't be bothered to show up to meetings they scheduled. This is leadership now. This is the vision. And God help you if you're a woman. Welcome back to the 90s, sweetheart. The good ol' boys club is fully operational. If you enjoy being sexually harassed on Google calls, you've found your people. If you enjoy being excluded from meetings that are literally about your job, and then talked over when you somehow make it in, congratulations, you're thriving. The Kaseya crew brought their whole culture with them and planted it like a flag. Meanwhile, customers - real people, good people who trusted this software to run their livelihoods - were getting locked into three-year contracts and told to be grateful. Price hikes? Absolutely. Bug fixes? We'll get back to you. The UI looks like it was designed in 2009 by someone who deeply resents the user. But you can't say any of that. Constructive criticism is treated like treason. So what do you do? You smile. You hit your impossible targets or you get managed out. You watch good people disappear overnight -- no party, no card, just gone, desk cleared, Slack deactivated. Then leadership sends a company-wide email about "exciting new chapters." I came here to build something. Instead I watched them burn it down and charge the customers for the smoke.

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