Incredible culture and Supportive Leadership - Account Manager Simpro Employee Review

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Working as an Account Manager at Simpro has been hands-down the best job experience of my career. From day one, it’s been incredibly rewarding to manage relationships with our clients, helping them optimize their workflows and see real value from our software. But what truly sets Simpro apart isn’t just the product—it’s the people. The Leadership: The leadership team here is phenomenal. Unlike typical corporate structures where management feels distant, leadership at Simpro is approachable, transparent, and genuinely invested in your career growth. They lead with empathy, communicate clearly about the company's direction, and actively listen to feedback from the front lines. You feel supported, empowered, and valued for your contributions, which makes coming to work every day incredibly motivating. The Community: The sense of community and team culture at Simpro is unmatched. The Account Management team and the wider organization feel like a true collective. Everyone is quick to collaborate, share best practices, and celebrate each other's wins. It’s an inclusive, high-energy environment where ego is left at the door. We work hard to deliver for our clients, but we have a lot of fun doing it together. Pros - Outstanding Culture: A vibrant, supportive, and collaborative community. - Empathetic Leadership: Managers who coach rather than micromanage. - Impactful Work: Helping field service businesses scale and succeed with great tech. - Growth Opportunities: Clear pathways and support for professional development.

Cons

I genuinely do not have a single negative thing to say about my time at Simpro. Every company has busy days, but when you are backed by a leadership team that actually cares about your well-being and a community of colleagues who always have your back, the typical corporate "cons" simply don't exist.

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Simpro Response
3d
It is rewarding to see our commitment to a transparent culture, supportive leadership, and collaborative team dynamics translating into such a positive experience for you as an Account Manager. Our leadership remains focused on balancing market velocity with a sustainable, cross-functional ecosystem that empowers our teams. We appreciate your partnership, ownership, and energy in driving our mission forward.

Explore other reviews about Simpro

5.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fast-paced work environment that's fully vested in your career growth. The people make the job fun.

Cons

Miami Traffic gets annoying sometimes

1
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Simpro Response
2d
We appreciate you taking the time to highlight your experience with us. It is excellent to see our commitment to high performance and strategic clarity translating into a strong daily experience. We value your positive impact on our team and wish you continued fulfillment in your journey with us.
1.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote opportunities for recruiters in the UK and US. I had an exceptional leader who understood talent acquisition, supported the team, and we were making meaningful progress in improving recruiting processes and results.

Cons

After a leadership change, my experience declined significantly. In my opinion, the recruiting function lost strategic direction when it was placed under a sales/account management leader who, based on my experience, had little knowledge of recruitment operations, applicant tracking systems, employment laws, or recruiting best practices. During conversations about hiring, I felt pressured to prioritize a very narrow candidate profile described as “alpha” and “aggressive” young candidates rather than focusing on experience, qualifications, skills, and diversity. I also experienced comments that I understood as discouraging the hiring of African American candidates, which I found deeply concerning and inconsistent with the inclusive hiring principles I believe recruiters are responsible for upholding. As someone with extensive talent acquisition leadership experience, I believe recruiting should be led by professionals who understand employment law, compliance, structured hiring, and equitable talent practices. My experience left me concerned about the direction of the organization and its commitment to fair and compliant hiring.

6
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