SVB IT department is a pool of distrust, dishonesty and disingenuity - Anonymous employee Silicon Valley Bank Employee Review

2.0
4 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

SVB is a great place to work, as long as you're not currently working in IT or Global Services.

Cons

I've been with SVB for just over 10 years in the IT dept playing several different roles both as an individual contributor and multiple levels of management. I have been through many CIO's in my time here, good and bad, and I have to say the current CIO is the worst one SVB has every had. First off let me say SVB is a great place with great people and a fantastic culture unfortunately, the IT dept has now devolved into a cess pool of distrust, dishonesty and disingenuity. Management at all levels tell one story to their teams and individual contributors while telling a different story among themselves. Everyone, individual contributors and management, are scared to speak up or voice their opinions as they have seen good people get fired for doing the same. The offices the once used to be vibrant and outgoing are now quiet and introverted. No one speaks unless spoken too and people rarely leave their seats or offices to mingle and interact. It's now like working in a morgue and everyone is just waiting for the next dead body to appear. The CIO has a great vision in her One IT culture but unfortunately she is not able to execute on it. She is never in IT leading them but instead chooses to be in the business informing them how IT has failed and how she is going to make it better. She is unable to make a decision and stick to it and constantly changes her mind depending on who she is talking to and what time of day it is. She dissolves and fires any competition to her ideas and gives more responsibility to under performing teams on false promises. SVB IT was once a functioning department, not perfect but I think anyone would be hard pressed to find an IT Dept that is 100% perfect.

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5.0
9 Jun 2026
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Pros

- Great Pay - Great People

Cons

- Post FCB Migration - Things have slowed down

1.0
31 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pre-2023, excellent culture and team environment, strong compensation and bonuses, and generous budgets that supported employees well.

Cons

Since the 2023 bankruptcy, the company has struggled to regain its identity. There has been significant turnover in senior leadership, and much of the experienced management team has departed. This has led to inconsistent direction, frequent misalignment between leadership messaging and execution, and a noticeable decline in employee confidence. Compensation, bonuses, and career progression opportunities have become less competitive, and overall employee support has diminished. The organization now feels more like a rebranded extension of First Citizens rather than the distinct institution it once was. There is also an over-layering of management, with too many overlapping roles and unclear accountability, which slows decision-making and creates unnecessary complexity. Finally, the company has lost much of its competitive edge post-2023, with ongoing client attrition and reputational challenges that employees are left to address without clear strategic direction.

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