Great Tech with a Disaster CEO - Anonymous employee SightCall Employee Review

1.0
18 Nov 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The tech actually works well

Cons

The CEO believes that he is a great sales person and a great leader. He is neither. The founders are French - and if you aren't French, you are at a massive disadvantage. The CEO, in particular, will constantly remind you that America stinks, and that you, as an American, are just not as good as anyone who is French. If you are a salesperson and you bring the CEO on a sales call, there is a very good chance he will mansplain to your client. I lost several deals because the CEO would not stop sticking his nose in to "help" but his "help" is typically to kill a deal. Europe is selling much better than the states and the main reason is that the CEO is not involved in those deals. The European sales leader is smart enough to know to not LET the CEO get involved in any deals. Another way the CEO kills deals is to tell you that you MUST be extremely firm on price - even when you tell him you have research suggesting you will lose the deal at that price and/or method of charging for the product. He will tell you that you HAVE to make it work. Then the deal will get lost and the CEO will blame you for being firm on price as the reason you lost the deal. You will be wrong no matter what, The compensation is horrific at this company - and the company is constantly looking for ways to NOT pay people and/or pay people less. The comp plan reflects this. At the same time, the CEO will brag about modifications to his home and giant vacations he will be taking. Which maybe he is entitled to - but when he is killing your deals and taking away your comp - it's not that nice to hear about. The company does have some tech issues and even has outages that they do not report to customers. Typical problem times are around quarterly upgrades where they botch the rollout. It happened every upgrade I was at the company for. Overall, this place is a disaster to work for and a VERY TOXIC environment. The good reviews on here are forced by the CEO - as he on more than one occasion told everyone in the company that they HAD to go and post a good review so people didn't know what a maniac he was.

Explore other reviews about SightCall

5.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The people and leaders are all friendly, hands-on, and great to work with. Product is going in an innovative direction that is getting people excited Quick turnaround in product development cycles Compensation and benefits

Cons

Big shift in product is exciting but since its new, don't know how it will play it yet

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SightCall Response
1mo
Hello, Thank you for taking the time to share your feedback. It helps us continuously improve and grow every day.
5.0
18 Mar 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I am very impressed with the innovative product team, sound leadership, and culture of autonomy to own and complete projects. The leadership is very accessible and engaged across functional groups-- great open-door policy. With their recent launch of SightCall VISION the growth potential and adoption of the Visual Assistance solution is very exciting! They have offices in Paris and Silicon Valley, both are very cool to visit ;) A big WIN for me was the sustainability impact the software has on global CO2 emissions. I think something like 1.7 million metric tons of CO2 is prevented from entering the atmosphere! All from helping humans solve problems remotely and preventing excess cars and trucks from driving around. You can feel good about the positive impact you are having on our planet while working at SightCall, which makes the work super rewarding for me. Removing waste from our planet one SightCall at a time.

Cons

The team as shrunk a bit to reorganize for strategic growth. There is a bit more of a start-up vibe at the company, and it can make the work-day less predictable (if that is something you are looking for). I like that there are more opportunities to engage in cross-functional projects if you are open to learning and getting your hands dirty.

avatar
SightCall Response
2y
Hi, Thanks for your feedback! We'll take it into consideration for the sake of continuous improvement!
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