The experience team is a cesspool. - Communications Specialist Shipt Employee Review

2.0
7 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Free food Great coworkers Casual office Benefits aren’t bad Dogs

Cons

-Simply zero people value from management. You will be expected to work 8 or 10 hour days with 2 15 minute paid breaks and a one hour non paid lunch. Do not expect ANY work life balance -zero flexibility for missing days. You will be penalized on their asinine “points” system. -this is a call center gig. Do not let them lead you to believe otherwise. You will be getting yelled at constantly for 8(or 10) hours. Do not let this be a surprise. -you will work most Saturday and Sundays -your best case in a year is to move on to logistics or shopper success which are both extremely lateral moves IF and only if you have friends in those departments willing to hire you.

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Shipt Response
6y
Thanks for leaving your feedback! We are glad you enjoyed all of the snacks, benefits, and your coworkers! We strive to offer significant resources and trainings to prepare people for internal promotions on other teams and will be continuing to expand our development efforts in 2020.

Explore other reviews about Shipt

5.0
19 Oct 2025
Recommend
CEO approval
Business outlook

Pros

You can pick your own schedule

Cons

Tips aren't always given on the orders.

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility—Could set my own schedule. It could also be fun, and sometimes quite rewarding when customers were nice and appreciative. I credit Shipt for introducing me to gig work, as it led me to other, better-paying gig jobs while keeping the schedule flexibility that I need.

Cons

Pay—it’s pretty much poverty-level considering how much work goes into shopping for customers. While I didn’t Shipt full-time, I DID put in at least 30 hours a week doing this shopping. For all of that, the most I made in any given year was $13,000! And I worked hard, got great customer reviews and consistently good tips. Occasionally, there would be newspaper articles about the random Shipt shopper who made $100,000/year! What such articles glossed over (this fact would be buried somewhere deep in the text) was that the shopper in question consistently worked some 80-100 hours per week. So if you broke down that fabulous six-figure pay by how much time the shopper was spending doing the work, it really doesn’t come out to all that much. The other pay issue worth mentioning is that in 2020, right when Covid was rampant, Shipt announced that they were “restructuring” the way they paid shoppers. What this translated to was that they were now paying us even less than they had previously done! That’s when I began to be soured on Shipt. I continued to do it for a while longer, but eventually went to other gigs that paid more.

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