Do NOT get lured by their promises and purported great culture - Senior Software Engineer Shipt Employee Review

1.0
23 May 2019
Recommend
CEO approval
Business outlook

Pros

Company will put up a competitive compensation package

Cons

CTO and CEO left the company suddenly on the same day and they have been in shambles since, easy to tell Management will never set clear goals or deliverables and then turn the blames on individuals on team Company acts to be practicing a great culture but will not miss a single opportunity to make you feel like utter failure - even when the problem has nothing to do with you Several managers have no prior managerial experience and it clearly shows Huge communication gap, purported automation expected from engineers on team but is dealt with severe unhelpful criticism every time Managers who have no prior experience of leading a team are given full authority to fire/hire leading to the worst possible outcomes

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Shipt Response
7y
Thank you for taking the time to leave your feedback! We are glad that you felt our compensation package was competitive. Although we are growing quickly, we are committed to making sure that our team members are satisfied and challenged in their positions. We are also continually expanding the trainings we offer to our team members and management staff. Thank you again for your feedback!

Explore other reviews about Shipt

5.0
19 Oct 2025
Recommend
CEO approval
Business outlook

Pros

You can pick your own schedule

Cons

Tips aren't always given on the orders.

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility—Could set my own schedule. It could also be fun, and sometimes quite rewarding when customers were nice and appreciative. I credit Shipt for introducing me to gig work, as it led me to other, better-paying gig jobs while keeping the schedule flexibility that I need.

Cons

Pay—it’s pretty much poverty-level considering how much work goes into shopping for customers. While I didn’t Shipt full-time, I DID put in at least 30 hours a week doing this shopping. For all of that, the most I made in any given year was $13,000! And I worked hard, got great customer reviews and consistently good tips. Occasionally, there would be newspaper articles about the random Shipt shopper who made $100,000/year! What such articles glossed over (this fact would be buried somewhere deep in the text) was that the shopper in question consistently worked some 80-100 hours per week. So if you broke down that fabulous six-figure pay by how much time the shopper was spending doing the work, it really doesn’t come out to all that much. The other pay issue worth mentioning is that in 2020, right when Covid was rampant, Shipt announced that they were “restructuring” the way they paid shoppers. What this translated to was that they were now paying us even less than they had previously done! That’s when I began to be soured on Shipt. I continued to do it for a while longer, but eventually went to other gigs that paid more.

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