Pros
You don't just feel like an employee there, you feel like family! Every is committed to care and customer service within in the walls of the office buildings and on the show floors! Shepard truly cares about their people, rather you're a customer, vendor, or employee!
Cons
None to be spoken of! Every place of work has it's issues. No one is completely satisfied with all things, but when the good greatly outweighs any bad; good is the only thing spoken of!