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      Shake Shack

      Engaged employer

      Shake Shack reviews

      Untrustworthy management and lack of manpower issues - Manager In Training (MIT) Shake Shack Employee Review

      1.0
      28 Apr 2026
      Manager in training (mit)
      Recommend
      CEO approval
      Business outlook

      Pros

      nothing to share about the Pros

      Cons

      Cons many Cons, management staff cannot be trusted and on top of that lack of manpower and manager does not do their things properly

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      Shake Shack Response
      1mo
      Thank you for sharing your feedback. Shake Shack takes concerns like these very seriously and wants to better understand your experience. Please reach out to our People team at (646) 747-7207 or people@shakeshack.com so we can review your concerns thoroughly.

      Explore other reviews about Shake Shack

      5.0
      9 Jun 2026
      Crew member
      Recommend
      CEO approval
      Business outlook

      Pros

      The salary was pretty good, good benefits and everyone working there were really nice

      Cons

      A little dirty sometimes, and can be pretty stressful

      3.0
      27 Jun 2026
      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Competitive salary. Generous PTO and vacation accrual. Good benefits package. Opportunities for growth and development.

      Cons

      Ongoing management turnover and staffing shortages. Difficulty hiring enough managers to properly support the business. The culture the company promotes no longer feels as strong as it once did, resulting in a less positive work environment.

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