Shake Shack Reviews

3.4

57% would recommend to a friend

(2,116 total reviews)

Rob Lynch

60% approve of CEO

46% positive business outlook

Shake Shack has an employee rating of 3.4 out of 5 stars, based on 2,116 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shake Shack employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

2K reviews
4.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Friendly staff Meet different people from different backgrounds

Cons

Sometimes its understaffed have to stay longer

4.0
28 Mar 2026

good pay, hard job

Recommend
CEO approval
Business outlook

Pros

Pays well, has good management

Cons

Hard and extremely fast paced

4.0
6 Mar 2026

Great culture

Recommend
CEO approval
Business outlook

Pros

Good culture and training for team

Cons

Can have more competitive salary

Viewing 1 - 3 of 2,116 Reviews

Glassdoor has 2,201 Shake Shack reviews submitted anonymously by Shake Shack employees. Read employee reviews and ratings on Glassdoor to decide if Shake Shack is right for you.