1.0
11 Mar 2025
Former employee, less than 1 year
Heredia
Recommend
CEO approval
Business outlook
Pros
While working as a Recruiting Coordinator at ServiceNow, I appreciated the competitive salary and solid benefits package. Compensation was definitely a strong point, and the company offers good perks compared to industry standards.
Cons
Management was a major downside. Leadership lacked emotional intelligence, creating a hostile and fear-driven work environment. Micromanagement was excessive, and rather than fostering growth and collaboration, some managers resorted to childish behavior, threats, and unnecessary pressure. Instead of feeling supported, many employees felt anxious and undervalued. ServiceNow has great potential, but unless leadership improves its approach to people management, the work culture will continue to suffer.