Pros
This is an early review as I am 60 days in. So far, no alarm bells are ringing, everything is super above board and easy to work with. There is no 'kool-aid to drink', things are just what they appear to be, a small company growing in spades and working hard to be fair in the market. Interestingly, dedication to their teams is VERY high on the list of mandatory actions and I feel very Seen and Heard. The organization is very ambitious, but accepts feedback well, especially earlier so that their projects and efforts have less churn. People are expected to be vocal and partnerly.
Cons
1) This is less of a CON and more of an onboarding problem - The company firmly believes in drinking it's own champagne. If you have minimal experience with ServiceNow, you may struggle to learn the vast number of details and use cases. EVERYONE DOES, so just kinda chill with it and be engaged but not self deprecating. 2) This is a HUGE org. You will find that it is easy to shine in your area and team, but there is a lot going on, so if you are used to being the circus ringleader, you will have to wait in line. In the same vein, if you need and SME on a topic, if can be difficult to derive who that is due to the org size. I suggest building a roster of go to people early on, and pay it forward when possible.