Exciting place to be, not for the faint hearted - Sydney office - Anonymous employee ServiceNow Employee Review

5.0
19 Dec 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is in a fast growth phase so it makes it a very exciting place to be. The new office is nice with good views from most sides of the office. The customer support team members are friendly and helpful. They all work hard and play hard so it's a good balance. Free snacks, drinks, monthly catered lunches, stocks & health insurance are some of the perks. There are a growing number of opportunities in the Sydney office which is good.

Cons

Very fast paced and busy so it can take some time to get used to. Processes change very quickly and frequently so this gets tough to keep up with.

Explore other reviews about ServiceNow

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

1
See reviews by: Helpful|Rating|Date|All