2.0
28 Sept 2016
Anonymous employee
Current employee
Recommend
CEO approval
Business outlook
Pros
Good package, good solutions, unique vision and positioning, strong leadership, customers still love the product
Cons
Management has now reached standard mediocrity level. Silos everywhere, fighting for their own good. For most, customer is something they don't care about. Internal collaboration has effectively been killed and it is getting more & more difficult to get help. Management does not listen and only care about themselves and their next move. Also, customers are tired of constant pricing changes, the relationship is changing. If you are used to working for dinosaurs such as SAP, HP or BMC, you can join ServiceNow and will not notice a lot of difference.