Horrible place to work with a horrible culture - Customer Service Representative (CSR) Securitas Employee Review

Very kind staff and takes care of veterans. A lot of opportunities to get extra hours and shifts.

I suppose the only con is not a lot of overtime since high Table of Organization (T/O).

The only thing that I enjoyed while working here was the team that I had the privilege to work with. My employment was on a tech team which was a vendor with a larger Tech company. I was able to network and meet some amazing people that allowed myself to connect with others in the tech industry.

My experience with this company was extremely disappointing. I raised serious workplace concerns related to disability-related treatment, harassment, and overall employee support through internal reporting channels, but I did not feel those concerns were handled with the urgency, fairness, or accountability they deserved. The issues continued for a significant period of time, despite repeated attempts to report them properly. After I provided additional details that were requested as part of the internal reporting process, I was removed from my client assignment. In my opinion, the timing and handling of that decision felt retaliatory, especially because it happened after I raised concerns and participated in the company’s reporting process in good faith. I was initially told that another placement would be pursued, and there was communication for several weeks. However, I was ultimately separated from the company under a “Non-Placement Termination.” The experience left me feeling unsupported and gave me serious concerns about how employee complaints, workplace concerns, and follow-through are handled.