Not the best experience. - Customer Service Representative Schneider Employee Review

1.0
15 Mar 2011
Recommend
CEO approval
Business outlook

Pros

The only thing I liked about it was the free food that we would occasionally get when the sales reps or managers came to town.

Cons

The comminucation between the departments is horrible. Sometimes, you would receive an e-mail about the same issue 5 times. There would other times when I would not receive an e-mail at all. This is very frustrating when you are trying to sove problems.

Explore other reviews about Schneider

5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Terminal manager was very professional & understanding.

Cons

12 hr shifts made for a long day

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Schneider Response
1w
Thanks for the 5-star review! We are glad you enjoyed the great management and professional staff we have here! We wish you all the best!
2.0
19 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Health benefits are decent but no time to use them.

Cons

They don’t take care of their trucks and when they break down and you’re at home they take their time trying to figure out what’s wrong so they don’t have to pay you. I’ve now gone a week without pay because they refused to look at a problem that I brought to their attention with the truck for weeks and now that I’m home and took it to a local place I don’t get pay and now my family has to suffer.

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