2d
Thanks for sharing your experience :)
On the point about fees, customers only see the 10% charge because this is all that Saltroad charges them. The 20% fees is a cost to you, the therapist, not the customer. If you pass this on to the customer, then you are increasing the cost to the customer.
Our model is the same as being employed or working as an associate for any private practice, where the full service price does not get paid to the therapist.
With Saltroad, you keep 80%. A typical associate role is more like 50-60%, and as employee, only 30-40% of the service fee will make it to you.
We will be adding therapist reviews in the not-to-distant future.