Great place to build your recruitment career,.. BUT - Manager Robert Walters Employee Review

Thank you for taking the time to leave a review. I'm pleased to hear that you appreciated the training and hands-on recruitment experience at Robert Walters. However, I'm sorry to learn about your concerns regarding KPIs and perceived micromanagement. KPIs are an essential tool for us, providing clarity and direction for our team members. They ensure that everyone is aligned with their teams’ goals and can identify areas for their own professional development. Importantly, there is a strong correlation between meeting KPIs and achieving successful outcomes, which helps us maintain our high standards and deliver strong results. Our aim with KPIs is to empower individuals by giving them clear benchmarks to strive for, along with the support and training needed to achieve them, rather than promoting micromanagement. To further support our employees, we regularly conduct employee engagement surveys to gather feedback and implement improvements where needed. We focus on equipping our managers with the skills necessary to help their teams thrive and maintain a zero-tolerance policy for office politics or harassment. We have clear reporting channels and processes in place for any harassment claims, ensuring that concerns are addressed promptly and effectively. Our commitment is to maintain a supportive and respectful work environment. Regarding your concerns about bonuses, I want to clarify that our bonus distribution process involves several checks and multiple layers of approval, including my oversight, to ensure fairness and transparency, and it's not possible for managers to retain any portion for themselves unfairly. I would appreciate the opportunity to learn more about your experiences. Please feel free to email me at Rachna.Ratra@robertwalters.com.jp so we can arrange a confidential conversation.