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      Reputation

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      Toxic environment. Beware! - Anonymous employee Reputation Employee Review

      1.0
      8 Feb 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing really to put in here.

      Cons

      The company has made drastic changes all for the worse! There is no company culture. Lack of transparency. NO communication whatsoever. Top management leave you in the dark! If you're based in AZ lots of opportunities but if you're based in Redwood City, people are dropping out like flies. Far worse than the sinking of the Titanic. Cheap labor too! Call center environment.

      avatar
      Reputation Response
      10y
      I am sorry to hear you are not having an ideal experience at Reputation.com. We are very excited with the changes that have taken place in the last few months - specifically that we've finished building a world class executive team to run our Enterprise business, and that we've carved out a separate entity to ensure our Consumer division continues to be successful with their own brand and identity facing our consumer client base. If you would like to discuss your situation more specifically, I would be happy to help improve your engagement and experience, so please don't hesitate to reach out. We hope things improve for you!

      Explore other reviews about Reputation

      5.0
      7 Nov 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management, lots of resources to ensure success in your role.

      Cons

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2.0
      13 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Cons

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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