Great Managers - Horrible Customers - Bilingual Customer Service Representative Questrade Employee Review

2.0
13 Jan 2022
Recommend
CEO approval
Business outlook

Pros

-Different schedule times -Help group in the chats were helpful

Cons

-Sometimes it takes a while to get your questions answered by a supervisor -Horrible communication between the frontline workers and the back end.

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Questrade Response
4y
We are sorry to hear that your experience with us did not meet your expectations. We care deeply about our people, and we are constantly working to make Questrade a place where everyone can feel valued, heard, and inspired. Our various internal platforms for communication help our employees to stay connected, however, we are always looking for ways to improve. We will share your feedback internally with the team.

Explore other reviews about Questrade

5.0
12 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Great team to work with and learn from

Cons

None, my experience was excellent

1
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Questrade Response
2y
Thank you for taking the time to share your positive experience working at Questrade. We're thrilled you had an excellent time during your tenure with us. Again, Thank you for your kind words and for being a valued team member. We wish you all the best in your future endeavors.
4.0
21 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Armenian Office people are great and in general there is a friendly atmosphere and conditions. Lots of attention to employees from Armenian management

Cons

I can not say anything positive from Management team from Canada. Although I can say lots of negative, but I will refrain from it.

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