Not the same...Beware - Anonymous employee QAD Employee Review

1.0
13 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

QAD Inc. was acquired by a private equity firm in 2022, and since then, I have found little positive to say about the company. This is particularly disheartening, as QAD was once regarded as an exceptional place to work.

Cons

The aftermath of the TB takeover has been marked by significant and recurring layoffs each quarter, diminished employee benefits, increased workloads, and declining morale. Customers have suffered noticeably, with many clients choosing to leave. The company’s culture, once described as a family, has deteriorated, replaced by a pervasive sense that TB and the executive leadership team (ELT) are singularly focused on EBITDA and cost reduction through workforce and benefit cuts. These layoffs have left remaining employees stretched thin, often unable to adequately manage their expanded responsibilities, leading to lapses in customer service and operational inefficiencies. Confidence in QAD's future is waning, with the company increasingly resembling a sinking ship.

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QAD Response
1y
Thank you for sharing your candid feedback. We understand that the transition following the 2022 acquisition has been challenging, and we sincerely regret that your experience has not met your expectations. We recognize the concerns you've raised regarding layoffs, changes to benefits, increased workloads, and customer impact. We are committed to fostering a positive work environment and delivering exceptional service to our customers. We are actively working to address the issues you've described and are continually evaluating our strategies to ensure long-term sustainability and growth. We value your perspective and appreciate you bringing these matters to our attention.

Explore other reviews about QAD

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Amazing welcoming and supportive culture, very respectful of work-life balance. Great place to learn and grow.

Cons

Very fast paced, you own your performance. Not recommended for someone who wants to "take it easy" or "coast"

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QAD Response
1mo
Thank you for your incredible 5-star review and for your dedication to QAD over the last several years! It is wonderful to hear from an Operational Excellence Coach who truly embodies the high-performance mindset we value. We are thrilled that you’ve found a supportive environment here that balances professional growth with a respect for personal time. Your perspective on "owning your performance" is spot on, and we appreciate you helping us set the bar for excellence in Brownsville. We look forward to many more successful years together!
1.0
23 Mar 2026
Recommend
CEO approval
Business outlook

Pros

It was a genuinely great company to work for prior to 2025. Excellent experience working here during the transition stage from On-Premise to Cloud under the previous leadership (Anton). The core QAD ERP is a complex, valuable software that was making solid progress toward a SaaS model before the recent shifts.

Cons

Drastic Culture Shift: The workplace became instantly toxic when the new CEO (Sanjay) took over. His first all-hands call explicitly stated the company was doing poorly, setting a deeply demotivating tone. Subsequent calls have been filled with mean-spirited treatment toward employees. Mass Layoffs & Outsourcing: The company let go of highly experienced resources—the backbone of QAD—in the AMER and EMEA regions. They completely outsourced critical Cloud Operations (which maintains the core infrastructure) to a vendor in India that has zero knowledge of QAD. Severe Micromanagement: Because the new outsourced team lacks domain knowledge, there is intense micromanagement, and leaders are now expected to be available 24/7 to compensate. Misguided Strategy: The new leadership immediately scrapped ongoing developments to focus entirely on customer support. There is no job security left in the AMER and EMEA regions. Misleading PR: Don't believe the social media hype or paid articles. The heavily boasted AI integration is actually a tool developed by Redzone, and despite a "great launch" in November 2025, nothing has actually gone live yet.

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QAD Response
2mo
Thank you for your ten-plus years of service and for your significant contributions to our Cloud transition. It is disheartening to hear that your experience changed so drastically, as we take your concerns regarding culture and leadership very seriously. We are currently navigating a period of significant evolution, and while these transitions are difficult, we value the expertise that built this company. We appreciate your candid feedback and wish you nothing but the best in your future professional endeavors.
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