PRUDENTIAL SALES: Culture and Compensation Review - Financial Professional Prudential Employee Review

2.0
6 Feb 2015
Recommend
CEO approval
Business outlook

Pros

The job, as a sales producer (i.e. "FP" or "Financial Professional"), offers lots of independence and, IF YOU ARE WELL-CONNECTED offers the theoretical possibility of unlimited compensation. If you are not well-connected, you will have to devote countless hours to prospecting for clients. Sales is a lifestyle, not a job. You are always prospecting. There are numerous trainings and seminars offered. Professional development is good.

Cons

Compensation is exclusively commission-based. You will not get a base-salary. You will also pay for some operational expenses and almost all personal marketing. After two years you will pay an "agency fee" of up to $600/month for your desk. Also, if you are selling insurance primarily (as the vast majority of producers are) expect to have your express commission retracted (taken back) due to denial by underwriters, policy lapses within a 12-month period, or client's failing to follow through with underwriting. The result is that you have to constantly write business to account for the constant loss of commission. Because of this compensation arrangement it is actually possible to leave the company indebted to Prudential. I have seen it happen. Morale is not good because there are lots of producers/brokers who are just scraping by. A trend at the company has been to reduce commission percentages and to limit the number of contracts that give the producer residuals (i.e. recurring annual income from past contracts). Senior producers who have been with the company for years admit that the compensation available to producers has plummeted over the past 20 years. The trend continues. You will always be on the road and new clients are unreliable. Some of these cons are inherent in sales: others, as you can see, are not and are specific to Prudential as a company.

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Prudential Response
11y
Thank you for your candid feedback. We appreciate the input we receive from our associates. Prudential has a strong commitment to acting ethically. We hope that you have found Prudential to be a safe and open environment to voice your concerns to your supervisor or human resources contact. We encourage you to email us at staffing@prudential.com so that we can refer you to someone who will be able to address your concerns.

Explore other reviews about Prudential

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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