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      Prudential

      Engaged employer

      Prudential reviews

      Very solid employer, if not stable - Senior Marketing Manager Prudential Employee Review

      4.0
      19 Nov 2019
      Senior marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay was competitive, the benefits were mostly excellent (except healthcare, being the now common high deductible tied to an HSA). Having good paid time off, able to sometimes work remote, an actual pension, stock purchasing, and a very good work-life balance is very nice. Nearly all senior executives are excellent, smart, open, caring people, and I worked directly with several. There are many great people who care about clients, especially in sales, client relations, even claims.

      Cons

      Heavily bloated middle management, with many people who create their own work and covet what they have to stay relevant and employed, many of them Peter Principle incompetent. Company restructures every 2 years or so, which creates anxiety, curbs productivity. Ageism likely a factor. If you are over about 50 and not a performer in sales or an exec, you are a prime candidate to be purged in one of these restructures. Serious concerns about this company's future. They will be around for another 100 years, they will survive, but disruption due to technological advancements (e.g. someone under 40 more interested in using an app based on algorithms than having any connection at all to a big company like Pru) will hit this company hard in book keeping, record keeping, client relations, even marketing jobs in the 2020's and beyond.

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      Prudential Response
      6y
      We value the feedback we receive here on Glassdoor. This information is valuable as we assess our processes and programs. If you’d like to discuss more, feel free to email us at socialmedia@prudential.com.

      Explore other reviews about Prudential

      5.0
      11 Jun 2026
      Senior investment associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance okay and the comp is not bad

      Cons

      Little small org changes here and there all the time.

      1.0
      16 Jun 2026
      Financial service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

      Cons

      No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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