15 Apr 2026
Phase Eight Response
1moThank you for taking the time to share your feedback and for highlighting both the positives and areas for improvement during your time with us at Phase Eight.
We’re pleased to hear that you valued the uniform allowance, training opportunities, and felt the salary was fair. We also appreciate your honest comments around lone working and working hours, which we recognise can be challenging in a retail environment.
Your advice regarding taking more input from colleagues on the shop floor is particularly helpful. We are always looking for ways to improve communication and ensure our teams feel listened to, and feedback like this plays an important role in helping us review and strengthen our approach.
We wish you all the best in your next steps and thank you again for sharing your experience.