General Manger - General Manager Petco Employee Review

3.0
18 Feb 2010
Recommend
CEO approval
Business outlook

Pros

Decent pay and schedule, typical for a retail environment. Company cares about the animals they care in the stores more than they do anything else.

Cons

District managers rule by scare tactics but have no real ideas of their own to help or promote the business. Surveys are given the most importance, but many of the results are false. High scores are ignored and praise is given to the districts with the highest scores.

Explore other reviews about Petco

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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