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      Petco

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      Petco Reviews

      3.0

      36% would recommend to a friend

      (6,866 total reviews)
      avatar

      Joel D. Anderson

      33% approve of CEO

      26% positive business outlook

      Petco has an employee rating of 3.0 out of 5 stars, based on 6,866 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Petco employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Reviews by job title

      7K reviews
      1.0
      3 Jan 2026

      Guest Experience Specialist

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Being around animals and chill coworkers

      Cons

      Management, poor training, watching higher ups mistreat staff. Having to watch customers mistreat their pets and still be able to come in and buy new ones.

      3.0
      8 Jul 2021

      Good experience

      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      flexible working hour and policy

      Cons

      lower salary range than the market

      3.0
      20 Nov 2018

      Store Leader

      Store leader
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits, only requires 45 hour work weeks, lots of opportunity to advance, great co workers that love pets at a store, not corporate, level.

      Cons

      High pressure, say one thing but do another, low level of job security, people in upper management come across as desperate and anxious. Stressful. Lack diversity the higher you go up the chain. Cheap. Expect staff to do store repairs and cleaning that is beyond the normal persons ability level. Raises practically non existent. Say they pay for performance thru their bonus program but if you earn a bonus they raise your metrics so high the next year that earning your bonus becomes impossible. Very much a top down organization. Payroll is an issue. You never have enough hours to do everyhing asked of you. Timing of projects is awful.

      avatar
      Petco Response
      7y
      Thank you for your honest review, we are grateful for your employment with us and value your opinion. While we’re happy to hear you enjoy working with your team, we regret to hear of your other concerns. We do our best to adapt to changes in the business, but we want to ensure your concerns are being heard. We encourage you to share your feedback with your management or share your thoughts on the Petco Hotline at 1-888-736-9834 or http://petcohotline.com/ so we can get a better understanding and work towards resolving them.
      Viewing 1 - 3 of 6,866 Reviews
      Related searches: Petco jobs | Petco salaries | Petco benefits | Petco interviews
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      Glassdoor has 7,245 Petco reviews submitted anonymously by Petco employees. Read employee reviews and ratings on Glassdoor to decide if Petco is right for you.