Unfortunately, avoid if at all possible - Anonymous employee Persado Employee Review

2.0
3 Sept 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Below-the-line staff is really great. Super collaborative, doing their best effort to make things work even when they’ve been only been given a half deck of cards to play with Unlimited PTO is generally well-executed. Thankfully, because you NEED that time to try to recuperate. The results are real and are impressive. Lots of impressive clients on the roster in the past, although new direction of company seems to be in favor of smaller clients that are less well-known; number of big name clients is shrinking Annual budget for outside classes/enrichment/office supplies is a pretty nice benefit.

Cons

You are not set up for success in any way. In fact, there seem to be efforts to make sure day-to-day is as difficult as possible and that employees remain unhappy. Some examples: -Customer Success team has a lot of great, smart people on it, but their skills were hobbled by an effort to combine project management and CS into one organization. The result: projects are poorly managed and customers are generally less happy than they were prior to switch. And a lot of top-level talent exited due to the change. -Brand Content Strategy team are the data-oriented copywriters that produce the content that delivers results to clients. However, they seem beyond overworked, treated like a thorn in the company’s side, and undervalued (and likely underpaid as well). -Persado had its best year ever last year, which of course led to the CCO “leaving the company.” This has left teams like sales and product marketing flailing in the wind trying to reorient to totally new sales and marketing strategies. No opportunity for growth as a standard employee. Promotions handed out like favors to some while others get arbitrary excuses each review cycle. Major system of favoritism, even when the favorites are clearly incapable. Management would be a joke if it weren’t so unfunny how much they’ve failed their teams. Poor management stems from the top. One C-level exec joked about how he knew a lot about killing from his time in the army during a company-wide meeting as a way to end a tough conversation with a frustrated employee. CEO seems to have fully lost control. Meanwhile, after 40+ people were laid off, coworkers were falling over themselves to defend and even THANK execs for layoffs. Reprehensible behavior all around. No complaint or question is seen as valid. You will receive a defensive response or get radio silence (which is actually preferred because the responses are generally designed to gaslight or frustrate). Top talent has either found new jobs, been let go, or is actively interviewing. New product offerings seem somewhere between a solution looking for a problem and a desperate attempt to lure in new customers while alienating older ones.

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Persado Response
3y
Hello -- thank you for taking the time to share your thoughts and insights. It looks like you are a current Persadoan, and if so, I would welcome a conversation to learn more from you -- my door is always open. I am happy to hear that you are pleased with our benefits and People-focused programs, as well as our technology and client solutions. I agree -- best in class in all categories! Regarding the success and happiness of our People-- we continue to invest heavily in terms of process, training, communication, programming and accountability. Our People are at the heart of all that we do -- and the feedback that you have offered is very much appreciated. I will certainly dig in to all categories you have highlighted as necessary (including Leadership Coaching and Accountability) to be sure we remain aware and are not only actively listening, but also taking ACTION! Thank you again for the input, and as I mentioned above, feel free to reach out to me (or any member of the ELT) at any time. I am confident we are still on a path for success, and I want to be sure the three (plus) years you have invested in Persado bring value to you! Allison Lee, CPO

Explore other reviews about Persado

5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Overall it is a very collaborative environment and the team is very welcoming to new hires. The teams have deep knowledge of the platform and industry and a general passion for helping solution for customers.

Cons

A lot to learn quickly, but everyone is quite helpful.

1.0
11 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working remotely, okay offices, nice people.

Cons

If you stay at Persado long enough, you eventually realize the culture is deeply cliquey. Advancement often feels less tied to performance and more tied to proximity. Become your manager’s favorite, make Persado your entire personality, and maybe you’ll move up. More often than not, promotions happen because someone quit or got pushed out, not because the company is meaningfully investing in growth. Cross-functional collaboration is easily the worst I’ve experienced in my career. Teams operate in silos, communication is fragmented, and accountability disappears the moment priorities shift. To be fair, middle management isn’t always the problem. A lot of them are clearly overwhelmed themselves. But upper leadership seems entirely consumed by financial optics and scrambling to keep pace with the constantly shifting AI landscape. The company continues to become increasingly lean under the guise of being “agile.” At a certain point, “agility” just becomes corporate code for chronic understaffing. Burnout is not an exception here. It is the operating model. And to be completely transparent, Persado is not a place for people looking for balance, mentorship, or sustainability. The expectations are relentless, the support is minimal, and the pressure compounds over time. The company today is significantly leaner than it was two years ago, which should concern anyone paying attention. Healthy companies scale intelligently. Struggling companies continuously reduce headcount while reframing it as efficiency. They recently eliminated the entire QA team, presumably to offload testing responsibilities onto engineers and AI tooling. What was especially insulting was leadership insisting this had nothing to do with cost-cutting. No one believed that. And the unwillingness to say the quiet part out loud perfectly captures the culture at Persado. People are viewed as expendable resources, not long-term investments. The unspoken philosophy is essentially this: absorb more work, tolerate increasing pressure, and if you eventually crack under it, someone else will replace you. There’s also an unhealthy level of micromanagement embedded into parts of the culture. Some people at this company genuinely need an identity outside of work. When your primary contribution becomes monitoring Slack statuses, over-policing process, and manufacturing urgency, you are no longer improving performance. You are contributing to toxicity. And yes, I understand a lot of this pressure rolls downhill from leadership. But at some point, managers have to stop normalizing burnout simply because executives do. I’ve seen multiple employees routinely exhausted, emotionally drained, and in some cases openly crying from stress. That is not normal, no matter how many startups try to glamorize it. If you’re considering applying here, look beyond the branding. On paper, Persado looks exciting: AI, enterprise clients, fast-paced growth. But internally, it often feels unstable, reactive, and deeply exhausting. Many of the glowing reviews come from leadership, HR, or long-tenured employees who either benefited from the old culture or actively perpetuate the current one. The company may still have talented people. But talent alone does not prevent a ship from sinking.

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