Overall a great experience - Customer Collaboration Manager PepsiCo Employee Review

4.0
12 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Thoroughly enjoyed my 6 years at PepsiCo. Overall Supply Chain have a great ‘family’ feel & for the most part everyone gets along. Senior leadership & Management are all really supportive. Job expectations are fair and KPIs are realistic for the market we’re in.

Cons

Sometimes people aren’t questioned on the quality of their work. Some accounts get poor results and seemingly get away with it. Job security is a slight concern given consistent job cuts in previous years - however this is out of the hands of 99% of the people you work with.

Explore other reviews about PepsiCo

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Solid structure, goals are attainable, strong leadership.

Cons

Fortune 50 company comes with restructuring and potential employees headcount resizing.

4.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Worked for PepsiCo for 10 years across four locations in Pennsylvania, Delaware, and Florida. Gained experience in multiple sales and operational roles while supporting account growth, merchandising, and customer relationships. Florida locations were especially well-operated and efficient. PepsiCo provided competitive pay, solid benefits through Keystone, and a good vacation package compared to competitors in the beverage industry. The company also offered strong sales incentive programs, earning rewards such as Orlando Magic floor seats, Pro Bowl tickets, Apple Watches, and Yeti cups for exceeding performance goals and driving sales results.

Cons

While PepsiCo promotes internal growth opportunities, many promotions and leadership opportunities appeared to favor college internship hires over long-term internal employees. In some cases, newer college-based management pushed corporate initiatives without fully understanding local market realities or account volume trends. For example, innovation products were sometimes forced into low-volume accounts where sell-through was unrealistic. Operationally, certain delivery processes could be improved, particularly with Tropicana products being stored in coolers on trucks for extended periods, which could impact product quality and increase waste. Work-life balance could also be challenging, as sales representatives commonly worked 50–60 hour weeks. Expectations from corporate leadership were often unrealistic, especially when customer representatives and drivers were expected to fully stock stores while servicing 15+ accounts per day. Experiences could also vary depending on whether locations were union or non-union operated.

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