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      Paychex

      Engaged employer

      Paychex reviews

      Used to be a great company to work for - Risk Management Paychex Employee Review

      1.0
      12 Apr 2021
      Risk management
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits are excellent here

      Cons

      Management is disconnected and the expectations were unrealistic. Stats did not align with actual work load and generic metrics. People that move up in the company based on who they know and not knowledge or experience. Managers don’t know the jobs they are managing and you either make them shine or you are out. We have to come up with new ideas to present or you are told you are not bringing anything to the table. Once you do, management takes 100% of the credit. Turn over is high here and leadership takes no accountability for it.

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      Paychex Response
      5y
      We're disappointed to hear that this was your experience and we'd welcome an opportunity to better understand your concerns. Please reach out to us at glassdoor@paychex.com.

      Explore other reviews about Paychex

      5.0
      17 Jun 2026
      Strategic customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

      Cons

      It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

      1
      5.0
      28 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

      Cons

      Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

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