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      Paychex

      Engaged employer

      Paychex reviews

      The Agency is at an all time low - Anonymous employee Paychex Employee Review

      2.0
      15 Sept 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits are very good. You are able to build your career, as the company is very focused on career development.

      Cons

      Several tenure employees have left the agency and found alternate positions as management does not listen to our needs. Departments are severely understaffed, and underpaid for the amount of work that is handled on a daily basis. The workload is unmanageable. The morale is at an all time low, and management is too focused on numbers to care. We are considered just a number to them. Our new director has been in the position for a few months and has not introduced himself to our department.

      Explore other reviews about Paychex

      5.0
      17 Jun 2026
      Strategic customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Paychex is a great company to work for. I’ve held multiple roles over 20+ years. There are always ups and downs, but for every position, manager, decision I disagree with, there are ten others that are outstanding.

      Cons

      It’s a large company with many opportunities to grow, but smaller companies may offer higher compensation.

      1
      5.0
      28 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      People and the overall environment is a positive one. If you do your part, definite long term career potential. It’s not easy- but stable, growing. Worth serious consideration for early career looking for sales experience with a great training program. Also good for mid-career consideration if base salary isn’t the primary reason you are in sales.

      Cons

      Very fast pace that doesn’t suit everyone. If you are looking for easy or just a job to “hang out”, this probably isn’t the right spot for you.

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