Pros
There are some truly good people working here. The location isn't too bad. Management is far more blatantly ill-equipped, so new hires are more likely to catch on sooner than ever that One Call is a very, very poor choice for employment. I am grateful for this. It means that maybe the future employees of One Call will learn what I've learned without wasting nearly year that I did.
Cons
Management has no idea what it's doing. Unethical practices that would probably invoke lawsuits. Mistreatment of people and by that I mean employees and the patient's they're supposed to care about. No job security. Extremely high turnover. Poor training. I can and will go on. A company lost, taking on too much too fast, pretending as hard as it can to be competent, touting itself as an industry leader when they have almost no competition. Being #1 in a #2 man race means nothing. That won't stop them from cutting every corner they can. Expect work to pile up because your co-workers are dropping out. Expect vague or unclear goals being set for you. Expect a yearly raise that doesn't even compete with inflation. Expect benefits to becoming increasingly restrictive every year while becoming (somehow) more expensive. Expect it to get worse, because somehow their lofty goals were not met last year, which means they will somehow put an even bigger squeeze on the poor folks keeping them afloat. One Call is not only focused on fleecing it's providers, but also it's employees. Save yourself. Apply elsewhere. There is nothing here that you can't find better elsewhere. I said it above. There are some truly good people working here, but they are wasted on this place. It's slowly gotten worse and worse over the years. It's broken my heart seeing fresh faced and desperate people hired here, only to leave dejected every day, their enthusiasm for life slowly drained away.