Unrealistic Expectations with resources given - General Manager Old Navy Employee Review

2.0
12 Feb 2011
Recommend
CEO approval
Business outlook

Pros

Good Salary and PTO package; good training programs corporately, when given;

Cons

Corp would made changes just for the sake of change - no real benefit or improvement; they are sometimes so desperate to get sales, they will try anything; minimal floor coverage/payroll for huge stores, multiple shops; no real way to provide any kind of service to any customers - we were just trying to keep product off the floor and folded neatly.

Explore other reviews about Old Navy

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing time loved it there

Cons

No real complaints besides the scheduling

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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