Fun place to work! - Service & Training Manager Old Navy Employee Review

4.0
15 Nov 2009
Recommend
CEO approval
Business outlook

Pros

Old Navy is a fun place to work with a positive work environment and is determined to provide an excellent shopping experience for its customers. The vision and message is clear.

Cons

As With many other companies, in the economic downturn, costs have to be controlled and the lack of payroll makes working at Old Navy challenging on the store level. It is difficult to do everything that is expected without all of the resources (payroll being one of them).

Explore other reviews about Old Navy

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good clean and easy to work met a lot of new people

Cons

The hours where short but not as bad

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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