Good for experience but not stable income - Head Cashier Old Navy Employee Review

3.0
1 Jun 2019
Recommend
CEO approval
Business outlook

Pros

Flexible hours, will work around school schedule, good as a side hustle.

Cons

Pressure you to sell credit cards, understaffed but always hiring,

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Old Navy Response
7y
We appreciate hearing your feedback. We understand scheduling can be a pain point for some of our employees. We are working hard to improve how we staff our stores, ensuring we're putting our time, talent, and energy in the right places at the right times. Thank you for sharing.

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5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are definitely the biggest Pro.

Cons

Hours cut make getting task completed impossible.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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