Retail giant with many career opportunities but below-average salaries - Training and Development Business Analyst Supervisor Nordstrom Employee Review

3.0
3 Apr 2015
Recommend
CEO approval
Business outlook

Pros

Successful industry-leading company; staff friendly, positive, competitive, confident; multiple internal career opportunities and career path options; decent stock options

Cons

Not a leader in technology... still using Office 2007 and Explorer 9. Benefits mediocre; medical awful. Pay scale on low end of industry. The famous "Nordstrom culture" encourages positive competition which leads to power silos and fear-based, reactive management decisions. Areas hoard information. Average overall intelligence level of leadership.

Explore other reviews about Nordstrom

5.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Very consistent and helpful training and fun work environment and good operations and machinery

Cons

Management can vary depending on location and tips are probably less due to employee clientele

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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