Nordstrom Sales Associate - Anonymous employee Nordstrom Employee Review

5.0
29 May 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You obtain outstanding customer service skills that will allow you to excel in future careers. Good sense of family and team work.

Cons

Very long hours during the sales. Nordstrom's flexible return policy will hurt your sales. Sometimes customers can be cranky and treat you like a slave.

Explore other reviews about Nordstrom

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay in retail and good discount,

Cons

4 days in office and slow reporting.

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
See reviews by: Helpful|Rating|Date|All