OK if you like a cult-like environment. - Sales Associate Nordstrom Employee Review

3.0
6 Apr 2009
Recommend
CEO approval
Business outlook

Pros

The best reason to work there would be if you really like clothes because honestly, the only perk is the employee discount.

Cons

Cult-like environment. Also reward employees based on seniority not performance. It doesn't matter if you are skilled as a "manager" or not, they promote based on meeting sales goals, which doesn't always translate into being a good manager. It is also really hard to get any benefits. You have to put in a ton of hours (you're lucky if you are even scheduled for that many) before you are even qualified for benefits.

Explore other reviews about Nordstrom

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Get the satisfaction of finding clothes

Cons

No cons, loved working here

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

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