I found it to be a high drama, overall negative place to work. - Senior Manager Nordstrom Employee Review

1.0
25 Mar 2012
Recommend
CEO approval
Business outlook

Pros

--A love for fashion, a 33% employee discount, it looks good on a resume

Cons

--The management plays favorites --my boss worked until midnight and expected me to stay late quite often --my boss would gossip about other employees in the marketing organization (headquarters) --the VP would play favorites with others on the team --terrible vacation policy, only two weeks with NO sick time off (it comes from vacation time off) --no flexibility for marketing leadership to work from home --no direct feedback given; I would hear it second or third hand even though I asked to hear it directly --awards and personal recognition is banned (employees are not allowed to accept personal awards) --you are told "we are humble" something that you should probably hire for but not need to say (or at least that often) --since management plays favorites, there is a lot of backstabbing and talking negatively --low confidence which creates a spirit of leading from fear of others performing better than you --low morale because you feel judged based on how you look (Remarks were often made about how somebody looks) --the team says they want "change" but when it's presented you're told "that's not how we do things here at Nordstrom"

Explore other reviews about Nordstrom

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Get the satisfaction of finding clothes

Cons

No cons, loved working here

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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