Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Nordstrom

      Engaged employer

      Nordstrom reviews

      Fear-based Leadership - Anonymous employee Nordstrom Employee Review

      1.0
      27 Sept 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -Company discounts and employee sales -Downtown location

      Cons

      -New CTO uses fear to lead. Whatever trend he spouts in meetings is picked up by senior leadership and executed without strategy. The "vision" is equivalent to whatever a "five year old is in the mood for." -Absolute no respect for employees and their career paths. 1x1 are for directives not sharing knowledge or coaching. -It speaks volumes that directors and managers are willing to take demotions to "get away" from the psycho leadership. -Low pay: A senior dev, a senior PM and a Biz Architect all make the same. -No ownership allowed unless it pleases leadership and it's easy to fall out of favor with leadership (equivalent to not being invited to sit at the cool kids' table at lunch).

      avatar
      Nordstrom Response
      8y
      Hello, Thank you for taking the time to give us feedback. We consider room for growth a key benefit of working at Nordstrom, and pride ourselves on our employees’ accomplishments at the company and in their future endeavors. This begins with the way our managers uphold Nordstrom’s commitment to giving employees ownership over their work, and I apologize if we missed the mark during your time with us. If you would be willing to share more details about your experience, we’d like to personally speak with you to make things right, and learn how we can improve our policies in the future. Please contact us if you have the time at NordTechFeedback@nordstrom.com. Sincerely, Patrick Welch VP Technology Nordstrom

      Explore other reviews about Nordstrom

      5.0
      27 Apr 2026
      Fullfillment associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Get the satisfaction of finding clothes

      Cons

      No cons, loved working here

      2.0
      2 Jun 2026
      Shoe shiner
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent base pay, somewhat autonomous, great tip potential.

      Cons

      The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

      2
      See reviews by: Helpful|Rating|Date|All
      Related searches: Nordstrom jobs | Nordstrom salaries | Nordstrom benefits | Nordstrom interviews | Nordstrom conversations
      Nordstrom reviewsNordstrom reviews in SeattleNordstrom review