A great job for robots. - Inventory Associate Nordstrom Employee Review

1.0
9 Jun 2016
Recommend
CEO approval
Business outlook

Pros

You don't need a brain and if you work in the warehouse, you don't have to deal with the public.

Cons

Awful leadership and management. I worked in the warehouse and you're expected to do the same mundane tasks every hour, everyday like a factory worker from the early 20th century, before unions. It's very repetitive and it drains your energy, because you're doing the same thing over and over like a robot. Leads and management are clueless of that fact and don't care. As long as you reach your numbers and metrics. During department meetings, you're talked down to like a child and if you do something right, then you get a bite size piece of candy, like a child. There is not any air conditioning in the warehouse, so during the summer time, you're literally working in a sweat shop. Most of the 'kids' that work there don't have any manners or communication skills. The employee discount is only 20% and a basic oxford shirt costs $150. A simple bow tie can cost $100. Nordstrom owns Trunk Club, but you never feel like you're part of them. During time wasting meetings, managers show videos of the Nordstrom culture, but there is never mention of Trunk Club in the these propaganda films. I'm shocked that Nordstrom allows awful working conditions. The pay is low for such a high end clientele. It's 2016! $10.50 an hour?! Really?

Explore other reviews about Nordstrom

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay in retail and good discount,

Cons

4 days in office and slow reporting.

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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