Was great, but....... - Retail Sales Associate Nordstrom Employee Review

3.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

- Working alongside some of the veterans of the department who are all very nice people - When actually being able to hit your sales goals, your commission would be crazy good. - Sometimes the discount on merchandise was worthwhile, especially come Christmas time where it would rise to 30%, which is what managers usually get.

Cons

- Being treated like you meant nothing to the company. What I mean is sometimes your manager would be hard on you just because of what HR what tell her to say. - Being constantly berated about your sales goals and how you need to hit them. Personally it is usually super unrealistic unless people are actually coming into the store and we are busy. - Not making enough money unless full-time hours, which really doesn't make it worth it.

Explore other reviews about Nordstrom

5.0
5 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits and nice people

Cons

No cons to share for this company

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent base pay, somewhat autonomous, great tip potential.

Cons

The company has changed for the worse since COVID. When I came back the mood of the entire store had shifted. Gone were the days of comradery, customer focus, and taking pride in a job well done. In its place there is a new culture of cutthroat sales, a severe decline in customer focus, and worst of all a new focus on profit over customer satisfaction. When I was told that the amount the store charged for a shoe shine was not enough to do the best job I could for a customer I knew things had gone downhill for the company. Not to mention I watch a manager prey on a mentally disabled person in order to secure a sale, when the person could not understand what was being offered. Sad that such a once great company is now just another greed ridden corporation.

2
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