Enjoyable workplace - Technical Support Engineer Netgate Employee Review

5.0
9 Sept 2025
Recommend
CEO approval
Business outlook

Pros

* competitive salary * competent and friendly colleagues * good knowledge base * (mostly) satisfactory client interaction * positive overall atmosphere * management is present in the processes, but not overbearingly controlling

Cons

* some work tools and systems lack user-friendliness

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Netgate Response
4mo
Thank you for the review! We love that you are happy at Netgate. Please speak with your manager about how we can get you the tools you need.

Explore other reviews about Netgate

5.0
10 Sept 2025
Recommend
CEO approval
Business outlook

Pros

The company cares about the employees. The people and environment are both enjoyable, which creates a great environment. Wages and benefits are competitive. Generous benefits contribution. Netgate is and has been a great place to work

Cons

I am not aware of any downsides or cons.

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Netgate Response
4mo
We're so happy that you're happy!
1.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Working remotely is the only benefit available.

Cons

- Netgate has an unpleasant work atmosphere. - Employees are left mentally and emotionally drained because of the extremely stressful and toxic conditions. - The environment does not support learning or growth since leadership is poor at communication and consistently fails to provide proper guidance or meaningful feedback. - An open door policy is claimed, but in reality, concerns are ignored and communication is one-sided.

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