Run Away - Collections Specialist Navient Employee Review

1.0
10 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Remote Work, equipment is provided

Cons

Everything, it’s not worth what they pay. They harass you if you don’t have your camera on (I did. IT confirmed it. But it was my fault it wasn’t showing up). You have so little time to learn anything. The system is slow, you can do anything (like you couldn’t screenshot, start-shutdown was blocked). After I left, they have been harassing me to return my equipment despite evidence I packed everything in the box, and that the tracking says it was delivered back to them.

Explore other reviews about Navient

5.0
3 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance and hybrid

Cons

Restructure of organization and services

4.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Easy work Liked coworkers Good cafeteria

Cons

Very low pay Long hours

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