I applied online. The process took 1 week. I interviewed at Navient (New York, NY) in Jan 2023
Interview
Interview was very straight forward. Questions asked was the usual CSR questions and I was hired on the spot. When the company has a large contract they will mass hire.
I applied through a recruiter. The process took 2 weeks. I interviewed at Navient in Mar 2025
Interview
Smooth , knowledgeable , and looking for professional using START methodologies, where experiences and understanding situations and acting based on best practices its the main evaluation criteria, and you need to be aware in term of positioning yourself as someone eager to add value and success
I applied online. The process took 5 days. I interviewed at Navient (Atlanta, GA)
Interview
Applied online during Covid 19 pandemic. Called for phone interview within days of application, and hired after 20 minute phone interview. Onboarding started 1 week later. Very easy process overall.