Do not work here! - Customer Care Representative NTT DATA Employee Review

1.0
18 Jan 2019
Recommend
CEO approval
Business outlook

Pros

The ONLY pro I could find was that you got weekends and major holidays off.

Cons

- Negative work culture - Doing more than the job description says (ie: "Light processing" turns into all on-shore processing) - Severely understaffed and overworked - Lack of cleanliness in the building due to cutting costs for janitorial/cleaning duties

Explore other reviews about NTT DATA

5.0
18 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Loved working here until they sold our dovision.

Cons

They sold our division. Always planned to spend my career here.

1.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

You got a check, The product and my insured were why I came to work. I love helping the members. Enjoyed weekly touch base meetings.

Cons

Senior agents put in place of the newbies were the worse. If you were not a part of the CLIQUE your opinion or voice did not matter. They bully their employees and my dept turn over rate should be studied.

See reviews by: Helpful|Rating|Date|All